How we protect the data rights of our European users
Last Updated: July 22, 2025
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. At SynAppz, we are committed to ensuring compliance with GDPR requirements and protecting the privacy rights of our users.
This GDPR Compliance Statement explains how SynAppz collects, processes, and protects personal data of individuals in the European Economic Area (EEA) in accordance with the General Data Protection Regulation.
Note: SynAppz is currently in development. This GDPR compliance statement outlines our commitment to data protection principles that will be implemented when our platform launches. We're sharing this information now to be transparent about our plans and commitment to privacy.
SynAppz operates as a data controller for the personal information collected through our mobile application and website. As a data controller, we determine the purposes and means of processing personal data.
Our contact information:
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and implementation to ensure compliance with GDPR requirements. You can contact our DPO if you have any questions about the processing of your personal data or this GDPR Compliance Statement.
Contact our DPO at:
Under the GDPR, we must have a legal basis for processing personal data. We rely on the following legal bases for processing your data:
We process certain data based on your explicit consent, which you can withdraw at any time. This includes:
We process data as necessary to fulfill our contractual obligations to you, including:
We process data when it is in our legitimate interests to do so and not overridden by your rights, including:
We process data to comply with legal obligations, including:
We collect and process the following categories of personal data:
Under the GDPR, individuals in the EEA have the following rights regarding their personal data:
You have the right to request a copy of the personal data we hold about you.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests and direct marketing.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
How to Exercise Your Rights: To exercise any of these rights, please contact our Data Protection Officer at dpo@synappz.io. We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.
You can request a copy of your personal data through:
We will provide your data in a structured, commonly used, and machine-readable format (such as JSON or CSV).
You can update most of your personal information directly through your account settings. For information that cannot be updated through your account, please contact our Data Protection Officer.
You can delete your account and associated personal data through:
Please note that some information may be retained for legal or legitimate business purposes even after account deletion.
You can manage your preferences for data processing through:
SynAppz is based in the United States, and your data will be transferred to and processed in the United States. To ensure that your personal data receives an adequate level of protection when transferred outside the EEA, we implement appropriate safeguards, including:
By using our Services, you consent to the transfer of your data to the United States and other jurisdictions in which we operate.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority without undue delay and, when required, notify affected individuals.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Different types of personal data may be retained for different periods based on:
When personal data is no longer needed, we will securely delete or anonymize it.
We use cookies and similar technologies on our website and app. For users in the EEA, we will obtain your consent before placing non-essential cookies on your device. Our Cookie Policy provides detailed information about the types of cookies we use, their purposes, and how you can control them.
You can manage your cookie preferences through our Cookie Consent Manager when you first visit our website and at any time thereafter through the Cookie Settings link in the footer.
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. For users between 13 and 16 years old in the EEA, we will only process their personal data with the consent of the holder of parental responsibility.
If we learn that we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete that information as quickly as possible.
We may update this GDPR Compliance Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new statement on our website and updating the "Last Updated" date.
We encourage you to review this statement periodically to stay informed about how we are protecting your personal data.
If you have concerns about our processing of your personal data, please contact our Data Protection Officer first. We will work with you to resolve your concerns.
You also have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where an alleged infringement of the GDPR has occurred.
If you have any questions about this GDPR Compliance Statement or our data practices, please contact our Data Protection Officer: